Receiving Your CIW Certificate

After taking a CIW exam at VUE or Prometric your registration information and pass/fail results are sent to the CIW Candidate Information Center.

Once your information is entered your exam results will be analyzed for a passing score. Next, CIW verifies passing scores on any prerequisite exams required for CIW certification. After you fulfill all criteria the CIW program confirms your CIW certification in the mail with an official CIW certificate. There is no need to contact the CIW program to request your certificate. A certificate will be automatically mailed to you upon your fulfillment of all specified requirements.

Not Yet Received Your Certificate?

If it has been over eight weeks since you achieved the requirements for your CIW certification (including signing your CIW Certification Agreement), and you have not received your certificate, the postal address we received from VUE or Prometric may be incorrect.

Please login to the CIW Candidate Information Center.
Verify your address. If your address was incorrect, please update it.
Notify the CIW certification department that you have updated your address and are requesting a replacement certificate by opening a new Incident within the system.

Your Contact Information

It is very important that the contact information you provide at exam registration time is accurate. Your contact information is how the CIW program will contact you in order to issue your certification information and certificates.