Details about specific exams are available on the individual certification pages. These pages offer information about each exam such as certification credit, prerequisites, number of questions, time allotted, scoring percentages, skills measured, preparation tools and resources, and exam retirement information.
Official instructor-led CIW training materials are available from CIW Authorized Training Partners (ATPs). See our CIW Training Locator to find a location near you to sign up for CIW instructor-led training. CIW Self- Study Kits are available in the CIW Store.
Our many CIW Authorized Training Partners (ATPs) offer superior training in CIW skills and exam preparation. You can verify whether a specific training provider is an authorized CIW trainer by checking to see if it is listed in the CIW ATP/AAP Training Locator. If the training provider is not listed, then it is not an official CIW ATP.
The CIW Exam Agreement is presented at the start of every high-stakes CIW certification exam. Candidates must accept this agreement before proceeding to the first exam question. The CIW Exam Agreement protects the copyrighted exam content and states that exam content may not be distributed by candidates under any circumstances.
The CIW Exam Agreement is fairly long and may interfere with the time available to candidates to take their exams. Candidates may review the CIW Exam Agreement here, so that they need not spend significant time on it at the testing center.
The CIW Certification Agreement is a binding legal agreement governing the rights and responsibilities of all CIW certification candidates. It covers exam content copyright and non-disclosure requirements, candidate and certificant conduct, the use of CIW logos and copyrighted CIW trademarks, abuse of certification status, and other legal protections. You are required to complete the CIW Certification Agreement to be eligible for CIW certification. Some candidates who have taken CIW exams in previous years may have completed an older version of the CIW Certification Agreement. This Agreement is still valid if it is documented in your current CIW Candidate Information Center record. To determine whether your Agreement is completed and you are eligible for CIW certification, log in to the CIW Candidate Information Center and click the Candidate Agreement link in the left column.
CIW is based in the United States, and therefore any legal issues and documents must comply with U.S. laws and standards. The CIW Exam Agreement, the CIW Certification Agreement and other legal documents (such as certificates and transcripts) must be published in American English to satisfy U.S. legal language standards and remain valid. However, candidates who take CIW exams translated into other languages are still legally bound not to disclose, share or publish copyrighted exam items, or abuse certification status or copyrighted CIW trademarks in any way.
Prices vary from country to country. View detailed information about exam pricing at the Taking An Exam page under Certifications. This page has information about registration, test-taking, accommodations for the disabled, test results and more.
No, CIW Web Foundations Associate is no longer required as a prerequisite for any other CIW certifications. Some CIW certification awards require that you pass multiple exams. You are not required to take exams in any particular order. However, because more complex topics build on the CIW Web Foundations Associate topics, we generally recommend that candidates complete their study and take exams in escalating order. For more information about certification requirements, visit the CIW Certifications section.
Your exam result will be automatically transmitted to the CIW Candidate Information Center within two to 10 business days. An automated e-mail message will be sent to you when your exam result has been imported. If you have not previously done so, log in to the CIW Candidate Information Center and review your certification record. If you have not previously logged in, you can use the information on your exam score report to authenticate your identity and create your login user name and password. The first time you log in, you will be asked to verify your mailing address. Update your record, if necessary, and click the Verify button at the bottom of the page.
Next, verify that you have completed the CIW Certification Agreement. Click the Candidate Agreement link in the left column. Read the Agreement, select Yes at the bottom if you agree to its terms, then click the Submit button. The CIW Certification Agreement is required for eligibility for any CIW certification.
Finally, click the Certification Progress link in the left column to review your certification status. You can drill into the certifications to examine the requirements of each program.
No, CIW does not release exam items in any form, either questions or answers. This procedure is standard for high-stakes IT certification exams, and helps maintain the value of the credential.
All CIW exam items are copyrighted material. To maintain the security and value of our program, we reserve the right to decertify and/or bar from exams any individual who in any way attempts to republish, distribute, disclose or use our copyrighted certification exam items in an unauthorized manner. You agree to these non-disclosure conditions and other rules by signing the CIW Certification Agreement, which is part of your CIW Certification record and can be viewed in the CIW Candidate Information Center. You are required to complete this agreement to be eligible for any CIW certifications.
If you feel that a physical or technical problem interfered with your performance on an exam, please contact the management staff of your testing center promptly for remediation. If your local testing center is not helpful, contact the testing service provider's regional customer service via its Web site or contact phone numbers for further assistance.
CIW exams can be challenged for validity of item content. If you believe you have a legitimate reason to challenge the results of your recent CIW certification exam, you must complete the CIW Exam Item Challenge Form. The directions on the form detail the submission process. Upon receiving your CIW Exam Item Challenge Form, the CIW certification team will review your challenge, consulting content development staff and subject matter experts as necessary. Once the review has been completed, you will be notified of the results by e-mail. Please allow up to 10 business days for a response to your challenge.
Possibly. Numerous Web sites offer so-called practice exams and other test preparation tools. These sites, known as braindumps, are collections of exam items that have been stolen from high- stakes certification exams. Several international organizations publish, distribute and sell these items illegally, under thousands of different organization names and Internet domains. Using these collections is a violation of both the CIW Exam Agreement and the CIW Certification Agreement and is grounds for decertification. If you are considering a practice test tool and are not sure of the legitimacy of a particular site, you can check it using CertGuard's free search tool at www.certguard.com/search.asp
You can review your contact information and certification history at the CIW Candidate Information Center. You can use that site to generate your electronic certificate, review/confirm your mailing address, publish your transcripts, and download logos. You will need information from your Official CIW Exam Score Report the first time you log in to the CIW Candidate Information Center.
It normally takes two to ten business days for exam results to be transmitted from a testing center to the CIW Candidate Information Center. Please be patient while this data is transmitted. If more than two weeks have passed since you took your CIW exam, and your results are still not available, please notify us using the Program Information Request form. Be sure to include complete information from your Official CIW Exam Score Report, including your name as it is spelled on the score report, registration ID, testing ID, site ID, etc. This information will help us locate your record and determine the status of your exam result and certification.
Contact us using the Program Information Request form. Be sure to provide complete information (address, exam score information, registration ID, current and former e-mail addresses) so that we can locate your certification record. Once we have located your record, we will send an automated account recovery message to you via e-mail. This message will provide instructions and a one-time access code. Follow the instructions in that message to create your login in the CIW Candidate Information Center.
A CIW certification is awarded only after ALL requirements for that certification have been met. Some CIW certifications require you to pass more than one exam. All CIW certifications require you to complete the CIW Certification Agreement.
Verify that you have completed the CIW Certification Agreement, which is available in the CIW Candidate Information Center. After logging in, click the Candidate Agreement link in the left column. Read the agreement, select Yes at the bottom if you agree to its terms, then click the Submit button. If you require a copy of this document for your personal files, you can also download the PDF version of the Agreement from that location. The CIW Certification Agreement is required for eligibility for any CIW certification.
If you have passed all required exams and completed the CIW Certification Agreement but your certification still has not been awarded, review your status in the Certification Progress page. Each program is listed, and indicates your status in each of the requirements for certification. If you have completed all listed requirements, but certification has still not been automatically awarded, please contact us using the Program Information Request form so we can investigate. Be sure to include your CIW ID (shown at the top of all pages in the system).
This message means that your certification status has been communicated to us, for archival purposes. Certification Partners no longer physically mails paper certificates for free. Certificates are now available electronically within the CIW Candidate Information Center. They can be printed and/or saved as a PDF file. Certification Partners reserves the right to distribute certificates in any manner it deems appropriate and cost-effective.
You can ignore messages about enrollment history. This message is a technical requirement of the database that powers the CIW Candidate Information Center. Some requirements, such as the CIW Certification Agreement and certain exams, contribute toward some or all certification tracks. Completing one such requirement automatically sends a message to the database that you have satisfied a requirement for, or "enrolled in," other related tracks, regardless of your plans to pursue them. This message does not indicate that you are scheduled for any courses or exams.
Contact us using the Program Information Request form so we can investigate. Include your CIW ID and the complete information from your Official CIW Exam Score Report, including your name as it is spelled on the score report and the way it should be correctly spelled. We will update your name in the CIW Candidate Information Center.
As of Sept 2nd, 2014, CIW is no longer automatically mailing free paper based certificates. You can now generate your certificate immediately in the CIW Candidate Information Center, by clicking on "Printable Documents" in the left side menu. This will bring up a list of your current certifications. Click on the "Print Now" link on the far right side. A popup will appear (enable this in your browser, if necessary), displaying your certificate. You can print the certificate out, and/or save it as a PDF file on your local system. There is no limit on the number of times you can generate your certificate.
Log in to the CIW Candidate Information Center, and click the Publish Credentials link in the left column. Select the credentials you want included, and enter your employer's e-mail address. You can also include a brief message. Check the appropriate boxes. Then click the Submit button. An e-mail message will be sent to the address you supplied; it will include a URL and security code that your employer can use to verify your CIW certification status directly with us. Your employer will see only the CIW certifications you have earned and the award dates; no history of your exam attempts or scores will appear.
Yes, CIW will correct the spelling of your name in the CIW Candidate Information Center. Contact us using the Program Information Request form, and be sure to include your CIW ID and the complete information from your Official CIW Exam Score Report, including your name exactly as it was spelled on your score report, the correct spelling that should appear, registration ID, testing ID, site ID, etc. Once we correct your name, you can generate a new eCertificate from the system, to print or save as a PDF file.
CIW issues certificates with names spelled exactly as they are recorded in the CIW Candidate Information Center. Your name is recorded exactly as it was registered at the testing center. If your testing service provider has an incorrect version of your name, contact them directly to request a change.
CIW logos can be downloaded from the CIW Candidate Information Center. Click the Download Center link in the left column.
CIW exams are also vendor-neutral and therefore do not include questions about vendor-specific applications, such as word-processing, Web design or graphics programs. The CIW certification program tests vendor-neutral Internet job-role skills, rather than computer application knowledge. Some CIW exams may ask questions that compare programs and services from multiple vendors, for purposes of examining knowledge of underlying theory.
CIW exam objectives are not necessarily changed when CIW courseware is updated. CIW exam objectives persist throughout the life of the exam.
Like most high-stakes certification exams, CIW revises objectives (and exam versions) periodically. By contrast, CIW courseware is updated more frequently to include errata corrections and changes to industry standards, technology or application software. However, current CIW courseware always covers the current CIW exam objectives.
CIW courseware versions use different numbering schemes than CIW exam versions. A courseware version number represents an independent content revision cycle only for that course. Exam version numbers represent a set of technology skills objectives. For more information about courseware, exams and programs, visit the CIW Certifications section.
A CIW exam may be retired for various reasons, including the release of a new exam series, changes to related certification programs, or determination by the IT industry that a job role has evolved or become obsolete.
Once retired, the exam is no longer available at testing centers, although in some cases candidates can still apply a previously passed exam result toward a multi-exam certification. For more information about retired CIW exams, see the Exam Retirement page. CIW provides at least six months' notice for retirement of any exam, so that interested candidates have time to prepare and take the exam while it is still available. Retirement notices are posted on our Web site. You can find information about retirement status for a particular exam by visiting that exam's Certification Series page.
Translation of CIW exams into other languages is available to selected international partners. Your local training provider can advise you about availability of exams in your local language. Currently, some CIW exams are available in Chinese (in Taiwan and China only) and Japanese (in Japan only).
No. The i-Net+-to-CIW-Associate equivalency program was retired in February 2005, after the CIW v4 exam was retired. That program was created because the CIW v4 Foundations exam (1D0-410) was considered nearly equivalent to the CompTIA i-Net+ certification exam. However, the CIW Foundations objectives and exam were updated to CIW v5 Foundations, at which time the successor CIW Associate certification and the existing CompTIA i-Net+ certification were no longer similar enough to be considered equivalent.
CompTIA retired the i-Net+ exam and certification in 2007. CompTIA no longer offers any similar Internet skills certification.
No. The CIW i-Accelerate program, which allowed candidates to submit MCSE and CNE certifications for partial credit toward the Master CIW Administrator certification, was terminated in Fall 2004. The Master CIW Administrator certification track was retired in June 2011.
The CIW brand has come to represent quality standards in IT and Web-based certification, education and skills validation. The program's original name has evolved and is therefore de-emphasized in favor of the simple CIW brand. The acronym "CIW" was adopted to represent a family of professional certifications and associated curriculum originally known as the Certified Internet Webmaster (CIW). Since then the CIW program grew to include job-role certifications that exceed the boundaries of the Internet and the role of the Webmaster. CIW certifications now validate skills and expertise in more advanced and diverse IT disciplines, such as server administration, security, application development, programming languages and enterprise solutions, as well as computer and Web skills practical for every job. As such, the program title was modified for the 21st century to "Certified Internet Web Professional."
For more CIW Training and Certification questions and answers, please visit our CIW FAQ page.