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E-Commerce Services Specialist

Release Date TBD

E-Commerce Services Specialist

E-Commerce Services Specialist is the sixth course in the CIW Web and Mobile Design series. The CIW E-Commerce Services Specialist course teaches students how to conduct business online and manage an e-commerce site. This certification focuses on business strategies, practices and tools essential to online commerce sites and services.


The CIW E-Commerce Services Specialist course prepares candidates to take the CIW E-Commerce Services Specialist exam, which, if passed, earns the individual the CIW E-Commerce Services Specialist certification.

Target Audience

  • Web designers
  • Internet consultants
  • IT professionals
  • Marketing professionals
  • Web and graphic artists
  • Business professionals

Skills Taught

  • Evaluate cloud e-commerce providers.
  • Determine Return on Investment (ROI) for an e-commerce project.
  • Implement payment-processing services for an e-commerce site.
  • Identify and deploy inventory and fulfillment strategies for an e-commerce site, including coordinating product and marketing campaigns with a Web presence.
  • Evaluate an e-commerce site to maximize audience usability.
  • Secure e-commerce transactions from a traditional and a cloud service provider.
  • Recognize and interpret legal and governmental issues in e-commerce.
  • Analyze Web site metrics to help marketing departments maximize market penetration.
  • Track inventory using e-commerce tools and software.
  • Relate the concept of Big Data to e-commerce.
  • Create and present effective reports about ways to improve an e-commerce presence.
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