1.1 Evaluate an e-commerce site to maximize audience usability.
1.2 Develop and host an e-commerce site using instant storefront services and stand-alone e-commerce software.
1.3 Implement e-commerce-based learning solutions.
1.4 Implement inventory and fulfillment strategies for an e-commerce site.
1.5 Implement payment-processing services for an e-commerce site.
1.6 Develop a knowledge base.
2.1 Define and use standards, initiatives and e-commerce frameworks that support supplier transactions.
2.2 Configure Web server software for an e-commerce site.
2.3 Analyze and improve e-commerce site performance.
2.4 Secure e-commerce transactions.
2.5 Secure an e-commerce site.
3.1 Identify the effects of e-commerce on business operations and revenue generation.
3.2 Identify legal and governmental issues in e-commerce.
3.3 Implement effective marketing for an e-commerce site.
3.4 Implement strategies for effective customer service and manage customer relationships in e-commerce operations.